Privacy Policy

About This Privacy Policy

This Privacy Policy applies to the Give Rest & Talk website and explains how personal information may be handled in connection with Rest & Talk's charitable and nonprofit activities in Canada and the United States.

Information We May Collect

We may collect personal information that you voluntarily provide when you donate, contact us, request information, or otherwise interact with Give Rest & Talk.

• Your name
• Email address
• Mailing address
• Telephone number, when provided
• Donation amount and donation designation
• Transaction and receipt information
• Communication preferences
• Information submitted through contact forms
• Messages, questions, or other information you voluntarily provide
• Information required for charitable donation receipts where applicable

Our website and service providers may also automatically receive limited technical information such as IP address, browser type, device information, referring page, and website activity.

How We Use Personal Information

Personal information may be used for purposes reasonably connected with your interaction with Rest & Talk, including to:

• Process and administer donations
• Maintain donor and accounting records
• Issue charitable donation receipts where applicable
• Send donation confirmations
• Respond to questions and contact requests
• Provide information you request
• Communicate with donors and supporters
• Send ministry or fundraising updates when permitted and appropriate
• Maintain financial and organizational records
• Meet legal, tax, charitable, regulatory, and reporting obligations
• Prevent fraud, misuse, spam, or security threats
• Maintain and improve our website

Rest & Talk does not sell or rent your personal information.

Donations and Payment Processing

Donation payments may be processed through third-party payment service providers.

Canadian donations may be processed through Square, while United States donations may be processed through Stripe.

These payment providers may collect information needed to complete a transaction, including your name, billing information, payment card information, and other transaction details.

Full payment card numbers are handled by the applicable payment processor rather than being intentionally stored by Rest & Talk through this website.

Rest & Talk may receive transaction information from the payment processor, such as your name, email address, donation amount, transaction date, transaction status, and other information needed for accounting, donor administration, and charitable receipting.

Canada and United States Organizations

Depending on the donation, program, purpose, or organization you select, personal information may be handled by Rest & Talk Canada, Rest & Talk USA, or service providers assisting the appropriate organization.

Personal information may therefore be processed or stored in Canada, the United States, or other jurisdictions where our authorized service providers operate.

When information needs to be shared between Rest & Talk Canada and Rest & Talk USA, we seek to limit that sharing to information reasonably necessary for donor administration, accounting, charitable reporting, ministry operations, organizational administration, or legal requirements.

Donation and Financial Records

Rest & Talk may be required to retain certain donation, financial, accounting, tax, and charitable records for legally required periods.

These records may include:

• Donor name
• Mailing address
• Donation amount
• Date of donation
• Receipt information
• Transaction records
• Accounting and reporting information

Information that must be retained for legal, financial, accounting, tax, charitable, or regulatory purposes may continue to be retained even after other personal information is deleted.

Email and Ministry Communications

If you provide an email address, Rest & Talk may use it for communications related to your donation, request, or other interaction with us.

We may also send ministry news, fundraising information, or organizational updates when you have consented to receive them or when otherwise permitted by applicable law.

Optional marketing or fundraising communications will include a way to unsubscribe where required. You may request to stop receiving these optional messages at any time.

Transactional or administrative messages, including donation confirmations, receipts, responses to inquiries, security notices, or other necessary communications, may still be sent when appropriate.

Contact Forms

When you submit the Give Rest & Talk contact form, we may collect your name, email address, subject, and message.

We use this information to receive your inquiry, respond to you, and maintain reasonable records of our communications.

Cookies and Website Technology

Give Rest & Talk and its service providers may use cookies or similar technologies to help operate the website, maintain security, process donations, remember preferences, prevent spam, and understand website performance.

Depending on the services active on the website, cookies or similar technologies may be used for:

• Website functionality
• Security and fraud prevention
• Payment and donation processing
• Form protection and spam prevention
• Website performance
• Analytics, when enabled

Most browsers allow you to manage or disable cookies through your browser settings. Some website features may not function correctly when certain cookies are disabled.

Third-Party Service Providers

Rest & Talk may use trusted service providers to support its website and organizational activities.

These providers may include companies that provide:

• Website hosting
• Email delivery
• Donation processing
• Payment processing
• Website security
• Accounting and bookkeeping services
• Charitable receipting support
• Website form processing
• Spam prevention
• Analytics where enabled

Service providers may process personal information as necessary to perform services for Rest & Talk or according to their own applicable legal responsibilities.

When Information May Be Shared

Rest & Talk does not sell personal information.

Information may be disclosed where reasonably necessary to:

• Process donations or transactions
• Operate and secure the website
• Maintain accounting or organizational records
• Work with authorized professional advisers
• Comply with applicable law, court orders, tax requirements, or regulatory obligations
• Protect the rights, safety, security, or property of Rest & Talk or others

Protecting Your Information

Rest & Talk takes reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, online database, payment service, or internet transmission can be guaranteed to be completely secure.

Retention of Personal Information

Personal information is retained for as long as reasonably necessary for the purpose for which it was collected and for any applicable legal, financial, charitable, tax, accounting, security, or regulatory requirements.

Different categories of information may have different retention periods. For example, financial and donation records may need to be retained longer than an ordinary contact-form inquiry.

Your Privacy Choices and Requests

Depending on applicable law and where you live, you may be able to request:

• Information about personal information Rest & Talk holds about you
• Access to personal information
• Correction of inaccurate information
• Withdrawal of certain consent
• Deletion of information where legally permitted
• Information about how your personal information is used or disclosed
• Removal from optional email communications

Certain requests may be limited where Rest & Talk must retain information for legal, tax, accounting, charitable, security, or regulatory purposes.

Privacy for Individuals in Canada

Rest & Talk seeks to handle personal information in accordance with applicable Canadian privacy requirements.

Where applicable, Rest & Talk seeks to identify the purposes for collecting personal information, limit collection to information reasonably needed, obtain appropriate consent, protect information using appropriate safeguards, limit retention, and provide appropriate access and correction options.

You may contact Rest & Talk if you have questions about personal information we hold about you or how it has been handled.

Privacy for Individuals in the United States

Privacy rights in the United States may vary depending on your state of residence and the laws that apply to Rest & Talk.

Where an applicable law provides you with additional rights concerning access, correction, deletion, or another use of personal information, you may contact us to make the applicable request.

Rest & Talk does not sell personal information.

Children's Privacy

Give Rest & Talk is not intended to knowingly collect personal information from children through its donation or general contact features without appropriate authorization.

If we become aware that children's personal information has been collected improperly, we will take reasonable steps to address the matter.

A parent or guardian with a concern may contact us using the information below.

External Websites

Give Rest & Talk may contain links to websites or services operated by other organizations.

Rest & Talk is not responsible for the privacy practices, security, or content of an external website. We encourage you to review the privacy information provided by any external service you choose to use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, payment services, organizational practices, technology, or legal requirements.

The current version will be posted on this page. When appropriate, the effective date shown at the top of the policy will also be updated.

Contact Rest & Talk About Privacy

If you have a privacy question, concern, or request regarding your personal information, please contact Rest & Talk.